Frequently Asked Questions
How do I make an Appointment?
Simply call our main number at (281) 955-2650 between 8:00 a.m. and 5:00 p.m., Monday through Friday. Please have your insurance card available. Or you can request an appointment online using this form.
How long will it take me to get an appointment?
For urgent conditions such as broken bones or acute joint injuries, one of our doctors is usually available to see you within 1-2 days. For conditions that are non-urgent, you can usually be seen within one week.
What should I bring to my appointment?
Bring your insurance card, and a referral from your PCP (Primary Care Provider), if needed by your health plan. Also bring any cd, x-ray film and reports. Many patients find that bringing comfortable clothes, such as gym shorts, is preferable to wearing paper gowns when being seen for back, hip, or knee problems.
How much will my office visit cost?
Depending on your insurance plan, we will collect your co-payment and any applicable deductible at the time of your office visit. As a courtesy to you, we will fill out insurance forms and bill your insurance carrier. In the case of accidents, we will not bill third parties, such as auto or homeowners insurance carriers, and do require full payment at the time of your office visit. You will, however, be given an itemized statement for reimbursement from the involved insurance carrier.
How do you handle prescriptions?
For your safety, prescription refills are authorized during regular office hours only, when we have access to your file and records. We ask that you call your pharmacist 24-48 hours in advance for a refill, and he or she will then contact us for authorization. You can also request a prescription refill online using this form. Please note that only active prescriptions approved by your doctor will honored when submitting your request online.
How do you handle telephone calls?
Our highly trained registered nurses and physician assistants can usually answer most of your questions when you call. Since the doctors and medical assistants are often in surgery or seeing patients, you may be asked to leave a message, and can expect a return call by the end of the day. For emergencies, a doctor will be paged and return your call as soon as possible.
To request an appointment, please enter the information on the form on the right and press the “Continue” button to start the appointment request process.
1Professional Building II At North Cypress Medical Center
2North Cypress Professional Building At Lakewood Crossing
3North Cypress Professional Building At Towne Lake
4Advanced Orthopaedics Memorial
What Our Patients Are Saying
Completing forms online beforehand was quick and simple. I arrived 30 minutes prior to my appointment as requested, and was pleasantly surprised to be summonsed less than 10 minutes from arrival.
Great experience with Dr. Tanous and staff. Telling our entire family and friends about my husband Mel ‘s injury and the kind and expert care we received . Our thanks and appreciation .
Dr. Alain Elbaz is one of the most progressive orthopedic surgeons in the state. I’ve received PRP injections and hyaluronic acid injections in my aging and damaged joints allowing me to continue my daily jogging
Excellent experience. The doctor, staff, office services and hospital care were outstanding before, during and after the procedure. Thank you – Heathgrades, Dr. Cubbage review
I was treated by Dr. Brooks, about a month ago, for a terrible pain on my right knee. He treated me and within 2 days I was like new. Now the pain started on my left knee. This time I went immediately to Dr. Brooks.
I was in pain for a couple of months and went to see Dr. Cubbage. He knew right away by the way my posture what the issue was. He had me scheduled in and he along with his staff were awesome.
I highly recommend Advanced Orthopaedic & Sports Medicine to anyone who needs anything dealing with bone replacement.
Very Knowledgeable and helpful. Went in for an appt. with Dr. Elbaz for tennis elbow. Needed prp injections and they didn’t have an opening til the following week, but since I traveled 2 hrs to their office
Yes, I would certainly recommend Advanced Orthopedics & Sports Medicine to family & friends.
Doctor Brooks is the best. His advice to get lubricant injected into my knees has made my life so much better. Kudos!