Frequently Asked Questions
How do I make an Appointment?
Simply call our main number at (281) 955-2650 between 8:00 a.m. and 5:00 p.m., Monday through Friday. Please have your insurance card available. Or you can request an appointment online using this form.
How long will it take me to get an appointment?
For urgent conditions such as broken bones or acute joint injuries, one of our doctors is usually available to see you within 1-2 days. For conditions that are non-urgent, you can usually be seen within one week.
What should I bring to my appointment?
Bring your insurance card, and a referral from your PCP (Primary Care Provider), if needed by your health plan. Also bring any cd, x-ray film and reports. Many patients find that bringing comfortable clothes, such as gym shorts, is preferable to wearing paper gowns when being seen for back, hip, or knee problems.
How much will my office visit cost?
Depending on your insurance plan, we will collect your co-payment and any applicable deductible at the time of your office visit. As a courtesy to you, we will fill out insurance forms and bill your insurance carrier. In the case of accidents, we will not bill third parties, such as auto or homeowners insurance carriers, and do require full payment at the time of your office visit. You will, however, be given an itemized statement for reimbursement from the involved insurance carrier.
How do you handle prescriptions?
For your safety, prescription refills are authorized during regular office hours only, when we have access to your file and records. We ask that you call your pharmacist 24-48 hours in advance for a refill, and he or she will then contact us for authorization. You can also request a prescription refill online using this form. Please note that only active prescriptions approved by your doctor will honored when submitting your request online.
How do you handle telephone calls?
Our highly trained registered nurses and physician assistants can usually answer most of your questions when you call. Since the doctors and medical assistants are often in surgery or seeing patients, you may be asked to leave a message, and can expect a return call by the end of the day. For emergencies, a doctor will be paged and return your call as soon as possible.
To request an appointment, please enter the information on the form on the right and press the “Continue” button to start the appointment request process.
1Professional Building II At North Cypress Medical Center
2North Cypress Professional Building At Lakewood Crossing
3North Cypress Professional Building At Towne Lake
4Advanced Orthopaedics Memorial
What Our Patients Are Saying
This Hospital/clinic is the best that will take care of your pain and ailments. I will never trust any one else but Dr. Alain Elbaz to heal my body. The staff is awesome, polite, respectful and as professional as the team that works with Dr. Elbaz. I recommend him and all the doctors in the clinic because of their experience and honesty.
I have been fighting chronic knee pain for ten years following a knee replacement, a bone infection, and subsequent knee revision surgery. After a number of failed solutions to pain relief, Dr. Patel introduced me to RF nerve ablation procedure which has been very effective in improving my quality of life. Dr. Patel’s professionalism and proficiency are sincerely appreciated.
Dr. Mohr and his staff are very friendly people. They treated my father very well and made him feel comfortable in his uncomfortable situation.
Yes, I would certainly recommend Advanced Orthopedics & Sports Medicine to family & friends. My wife and I both have been going to see Dr. Mills for the past year, and both of us have had hand surgery performed by same. He is always very polite, and will discuss all options with you, and will not cut you short of time. He listens, he’s very professional, and bottom line is he is a great doctor. Plus all the staff that we have had contact with are very polite, and professional. Dr. Mills assistant Ms. Alexia Wilburn gets an AA ++
She has been very professional & helpful getting us through our surgeries. Thanks goes out to everyone at Advanced Orthopedics & Sports Medicine for taking care of both of us
Dr mills is exceptional. I would recommend him to anyone
All the staff performed in a professional manner.All of my questions and concerned where explained to me so i could understand them. Great job all around. Thanks
Always treated promptly and kindly at AOSM. Thanks to Dr Mack and his team.
Dr. Bacon is hands-down the best doctor I have ever had (skills, knowledge, bedside manner, and more,) Garrett is an intelligent P. A. who is very approachable and answers any and all questions promptly, and Jose is warm, incredibly compassionate and genuinely shows great concern for the patients. He represents the practice very well. There are so many more positives to say about them, but not enough room! I highly recommend Team Bacon!
Doctor Brooks is the best. His advice to get lubricant injected into my knees has made my life so much better. Kudos!
They are very professional and attentive. I was having shoulder pain. The wait was short and staff very kind.Dr. Fehsenfeld examined gave me a shot in shoulder, and it is much improved.