Patient Record Request
Your medical and billing records are maintained by Advanced Orthopaedics & Sports Medicine per Federal and State law. HealthMark Group serves as the Release of Information service provider for Advanced Orthopaedics & Sports Medicine and will fulfill all requests on their behalf. While there are allowable fees for providing copies of your medical records, Advanced Orthopaedics & Sports Medicine and HealthMark Group have elected to waive these fees for all Advanced Orthopaedics & Sports patients.
If you would like to review a copy of your medical records, you may do so via any of the following methods:
• Visit www.HealthMark-Group.com, select “Requestors”, login to the MedRelease tool (note: if it is your first time using this tool, you will need to create an account). Once logged in click “Submit Request” to complete the HIPAA Compliant Electronic Authorization. After the Electronic Authorization Form has been completed click “Authorize Release” at the bottom of the page.
• Complete the Authorization to Disclose, Use or Release Protected Health Information. A copy of this form may be provided by Advanced Orthopaedics & Sports Medicine staff at any location. You may also find this from on the Advanced Orthopaedics & Sports Medicine website at www.advancedosm.com (Select “Patient Resources” – “Patient Forms” – “Medical Record Release”). You may return this form to any Advanced Orthopaedics & Sports Medicine location or submit your request by mail to:
Advanced Orthopaedics & Sports Medicine
Release of Information
11800 Farm to Market 1960 Rd W
Houston, TX 77065
Your records will be released as specified by you in the Authorization form. Within 72 hours, you will receive a notification via email or standard USPS delivery with instructions on how to retrieve your records. To expedite the delivery of your records, please provide your email address on your authorization. If at any time, you would prefer to receive a paper copy of your records you may contact HealthMark Group and ask that a paper copy be mailed to the address on your authorization.
To check the status of a previously submitted request please contact HealthMark Group directly by phone at
800-659-4035 or by email at status@healthmark-group.com.
Thank you for choosing Advanced Orthopaedics & Sports Medicine!
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1Professional Building II At North Cypress Medical Center
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2North Cypress Professional Building At Lakewood Crossing
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3North Cypress Professional Building At Towne Lake
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4Advanced Orthopaedics Memorial
What Our Patients Are Saying
This Hospital/clinic is the best that will take care of your pain and ailments. I will never trust any one else but Dr. Alain Elbaz to heal my body. The staff is awesome, polite, respectful and as professional as the team that works with Dr. Elbaz. I recommend him and all the doctors in the clinic because of their experience and honesty.
I have been fighting chronic knee pain for ten years following a knee replacement, a bone infection, and subsequent knee revision surgery. After a number of failed solutions to pain relief, Dr. Patel introduced me to RF nerve ablation procedure which has been very effective in improving my quality of life. Dr. Patel’s professionalism and proficiency are sincerely appreciated.
Dr. Mohr and his staff are very friendly people. They treated my father very well and made him feel comfortable in his uncomfortable situation.
Yes, I would certainly recommend Advanced Orthopedics & Sports Medicine to family & friends. My wife and I both have been going to see Dr. Mills for the past year, and both of us have had hand surgery performed by same. He is always very polite, and will discuss all options with you, and will not cut you short of time. He listens, he’s very professional, and bottom line is he is a great doctor. Plus all the staff that we have had contact with are very polite, and professional. Dr. Mills assistant Ms. Alexia Wilburn gets an AA ++
She has been very professional & helpful getting us through our surgeries. Thanks goes out to everyone at Advanced Orthopedics & Sports Medicine for taking care of both of us
Dr mills is exceptional. I would recommend him to anyone
All the staff performed in a professional manner.All of my questions and concerned where explained to me so i could understand them. Great job all around. Thanks
Always treated promptly and kindly at AOSM. Thanks to Dr Mack and his team.
Dr. Bacon is hands-down the best doctor I have ever had (skills, knowledge, bedside manner, and more,) Garrett is an intelligent P. A. who is very approachable and answers any and all questions promptly, and Jose is warm, incredibly compassionate and genuinely shows great concern for the patients. He represents the practice very well. There are so many more positives to say about them, but not enough room! I highly recommend Team Bacon!
Doctor Brooks is the best. His advice to get lubricant injected into my knees has made my life so much better. Kudos!
They are very professional and attentive. I was having shoulder pain. The wait was short and staff very kind.Dr. Fehsenfeld examined gave me a shot in shoulder, and it is much improved.