Patient Testimonials of Physical Therapy
We regularly conduct patient satisfaction surveys in our physical and occupational therapy department as a means of insuring we are providing the highest level of care to patients in all aspects of their treatment. We utilize the survey results to modify and improve our clinic procedures, rehabilitation programs, staff training, and clinical management.
We have been collecting data for over 9 years now and have received feedback from more than 1750 therapy patients. We pride ourselves on insuring our patients’ expectations are not just met, but exceeded from the time they book their appointment until they graduate from therapy.
- 91% average exceeding expectations from 2007-2016
- 95% exceeding expectations in 2015
- 93% exceeding expectations in 2016
We know you have a choice when selecting your medical care provider. Why should you choose Advanced Orthopaedics and Sports Medicine for your orthopedic therapy needs?
Nothing speaks louder than personal experience. Read what our patients are saying about us.
Best therapy I have ever had. I have had to use PT 5 times on my knees in the past and this PT was the most informative and paid the closest attention to the patients than any of the others I have been to. I can tell everyone I dealt with here cares about what they are doing and wants to help in any way possible. – R. Anderson
To me they are like family here at the therapy office. Complete concern for me. I felt I was the only one there. – R. Leggio
Love the staff here! Sini, Virginia, everyone…all very enthusiastic and knowledgeable about nerve, joint and muscle problems. Thank you all! – J. Ronemous
Always prompt and very helpful. My therapist always explained the therapy and encouraged me to keep working at home. – J. Kowalyk
It was always very chill and actually fun – they are the best. Thank you all for all you did to help. Your service was absolutely amazing and the therapy was very effective. You all are the best around and I will recommend this location to everyone. – Lance
Excellent clinical staff and front desk. Again, TOP NOTCH STAFF and perfect location for me. Staff is knowledgeable and good at what they do and are also very personable and friendly. I will recommend to all! – J. Danford
Entire staff is excellent. Overall experience has been outstanding in all regards. – B. Vincent
This is by far one of the best clinics for PT I have been to. Everyone made me feel so comfortable during this trying time. – M. Smith
Everyone is professional, competent and very friendly. They demonstrate a caring attitude, great perception and provide great results. Joseph and Amanda are awesome therapists. – M. Blankenship
I have enjoyed my experience here. Logan was an awesome therapist. She was personable, professional and always welcoming. I am actually sad to be leaving, but happy that I am better. Great facility and staff. Everyone was friendly. – C. Houston
Awesome and knowledgeable staff! Great experience as far as you can have when having pain and mobility limitations with hopes of a full recovery. End result is full mobility post OT exercises to maintain the healing of my arm. Thanks Marisol! – K. Underwood
I loved everyone that worked with me. I am very thankful for everything and how I was made to feel so welcome and relaxed. Thank you to Michael, Virginia and the techs for being amazing at everything. You answered all my questions with respect and care. – A. Robertson
I am grateful and thankful to everyone here for their professional attitudes and friendly personalities. Sometimes it is scary when doing something we have never been through, but coming here made it so much easier. – U. Pugh
I have very much respect for the therapists that have made this a very successful recovery from my injury. They were very knowledgeable, respectful, courteous and helpful to make sure my home therapy was done correctly. – G. Scarborough
I was afraid I wouldn’t be able to use my arm again. I am glad I had very competent service when I needed the help. – E. Whitaker
The staff here is incredible! Always helpful and attentive. Everyone has been very helpful and I feel as if I have made progress. – E. Russell
Reached my range of motion before expected. My therapist was very tough and demanded hard work. This led to fast recovery and range of motion success. She is caring and very nice. The clinical staff is always helpful and nice. – L. Peroutek
This was the first time my pain went away in two months! Best therapy ever!! – S. Alshannaq
I would come back because I felt more comfortable at this location and I liked the staff. Michael was always there for you being extremely helpful. He gets an A+ from me as a therapist! I would recommend him to my family and friends. – C. Niesner
Very satisfied. I am having knee surgery later this year and look forward to working with this staff again. – C. Doussan
I am actually sad that I have to leave. I would recommend these therapists to everybody! They did an amazing job! – M. Bauer
Excellent staff, extremely knowledgeable and caring. I absolutely love all of the staff members. They are true professionals and treat every patient with the utmost respect and kindness. I will miss all tremendously. – R. Zamora
In the three months of therapy, Marisol worked a small miracle on my wrist and hand! And her tech is wonderful! – M. Wilson
I have been very pleased with the care and treatment here at AOSM. The staff is friendly and respectful of my time and treatment. I feel I have progressed as quickly and efficiently due to the knowledge and care of the staff. – V. Graham
Dr. David R. Mack replaced my right hip in June 2009, and my left in October 2010. I am already able to go places and do things on my own again. His excellent staff are very caring and helpful throughout the entire process, including recovery. The out-patient therapy is the best. I am walking very well now and am very pleased to have my life back. Thank you so much to everyone! – Judy W.
Good overall experience, appreciated the flexibility for appointments. – Anonymous
To request an appointment, please enter the information on the form on the right and press the “Continue” button to start the appointment request process.
1Professional Building II At North Cypress Medical Center
2North Cypress Professional Building At Lakewood Crossing
3North Cypress Professional Building At Towne Lake
4Advanced Orthopaedics Memorial
What Our Patients Are Saying
This Hospital/clinic is the best that will take care of your pain and ailments. I will never trust any one else but Dr. Alain Elbaz to heal my body. The staff is awesome, polite, respectful and as professional as the team that works with Dr. Elbaz. I recommend him and all the doctors in the clinic because of their experience and honesty.
I have been fighting chronic knee pain for ten years following a knee replacement, a bone infection, and subsequent knee revision surgery. After a number of failed solutions to pain relief, Dr. Patel introduced me to RF nerve ablation procedure which has been very effective in improving my quality of life. Dr. Patel’s professionalism and proficiency are sincerely appreciated.
Dr. Mohr and his staff are very friendly people. They treated my father very well and made him feel comfortable in his uncomfortable situation.
Yes, I would certainly recommend Advanced Orthopedics & Sports Medicine to family & friends. My wife and I both have been going to see Dr. Mills for the past year, and both of us have had hand surgery performed by same. He is always very polite, and will discuss all options with you, and will not cut you short of time. He listens, he’s very professional, and bottom line is he is a great doctor. Plus all the staff that we have had contact with are very polite, and professional. Dr. Mills assistant Ms. Alexia Wilburn gets an AA ++
She has been very professional & helpful getting us through our surgeries. Thanks goes out to everyone at Advanced Orthopedics & Sports Medicine for taking care of both of us
Dr mills is exceptional. I would recommend him to anyone
All the staff performed in a professional manner.All of my questions and concerned where explained to me so i could understand them. Great job all around. Thanks
Always treated promptly and kindly at AOSM. Thanks to Dr Mack and his team.
Dr. Bacon is hands-down the best doctor I have ever had (skills, knowledge, bedside manner, and more,) Garrett is an intelligent P. A. who is very approachable and answers any and all questions promptly, and Jose is warm, incredibly compassionate and genuinely shows great concern for the patients. He represents the practice very well. There are so many more positives to say about them, but not enough room! I highly recommend Team Bacon!
Doctor Brooks is the best. His advice to get lubricant injected into my knees has made my life so much better. Kudos!
They are very professional and attentive. I was having shoulder pain. The wait was short and staff very kind.Dr. Fehsenfeld examined gave me a shot in shoulder, and it is much improved.